Establish regular maintenance plans for office technology, so the equipment and technology needed during remote operations and telework is functional.

In addition to having the equipment necessary for remote work, House offices need regular, consistent technology updates. During the COVID-19 pandemic, the transition to remote work was difficult for offices with out-of-date equipment and software. Regularly- scheduled technology assessments and updates will help ease the transition to telework so that when staff suddenly have to work from home for extended periods of time, they are prepared.

The Committee recommends that OTA, in consultation with the HR HUB and the Sergeant at Arms’ Emergency Management Division where appropriate, assist Members with the maintenance of their office technology systems. Additionally, the OTA should establish a technology maintenance checklist for individual offices to reference.

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